Expressing concerns over their exclusion from VOIP (voice over Internet protocol) as well as broadband expansion services due to regulatory issues, various Internet Service Providers (ISPs) across India have demanded a more flexible approach in order to survive.

According to the Managing Director of Vebtel and a Member of Internet Service Providers Association of India (ISPAI), S. Kusumba , most ISP's are restricted in terms of the range of services they offer due to regulatory issues and hence are under significant pressure and hence unable to break even.