Consumer Court Fines Tata Motors For Selling Defective Car

In a judgment which would force the major motor companies to sit up and notice the consumer interests, Delhi's Consumer Commision has asked Tata Motors Limited to pay Rs 7.65 lakh as compensation, including the refund, to a person who was sold a defective car, which could not clear pollution tests even after several rectification efforts.
 
The complaint was filed by one Santosh Kataria  a resident of west Delhi, who had alleged her Tata Safari, bought in October 2005, was emitting excessive smoke and the defect persisted even after airs.

The order came on an appeal of Tata motors filed against the order of a District Consumer Forum asking it either to replace the car with a new one or refund the whole amount besides compensation to consumer as the vehicle was emitting smoke beyond permissible limit.